Monitor Service Level Agreements (SLAs)
with Ease using ExecDash

Track order fulfillment or complaints daily and monthly... easy-to-read gauges can be used to monitor all types of SLAs - including manufacturing, IT, or services outsourcing

Did you know that a major reason outsourcing arrangements fail is lack of adequate monitoring of service levels?

• Measurements of agreed-to service levels not published
• Unclear when service levels are not hitting contractual levels
• Lack of dialogue on how to improve service levels
• Actions not formally tracked by supplier or customer, creating opportunity for confusion

It is easy to monitor SLA's with ExecDash

• Graphical at-a-glance view clearly shows performance versus goals and contractual levels
• Ability to drill-down or trend SLA measures at a click of the mouse
• Commentary added by supplier to explain results
• Action items to take corrective action or improve performance tracked with email notification, tracks both customer and supplier action commitments
• Web-based service allows access anywhere anytime via a browser
• Also available as a software license to be installed on your intranet
• Can be linked to your internal data sources, uploaded from excel, or input

ExecDash can be setup in 24 hours and used to present service levels this week for a cost as low as $600 per outsourcing arrangement

Solve your outsourcing issues with the graphical progress reporting and action item communication of ExecDash!

Call us toll free today at 866-MY-IDASH (866-694-3274) or try our online demo of ExecDash!