Banking
The banking industry has some very different measures than a distribution
or manufacturing operation. Banking is driven by ratios, interest rate
spreads, business per customer, and tight margins. A financial institution
will want to perform against targets that might be branch oriented, district
or region oriented, or perhaps against regulatory benchmarks. By using
the dashboard data to provide various views, we can display all of the
above in a hierarchy of dashboards designed for multiple purposes or viewers
using the same information. In this Branch operation, the issue at hand
is to reduce the operating expenses while increasing the Loan side of
the business. Deposits are out performing the income per customer, yet
loan assets, and expenses are not. An appropriate action here is to review
how to increase business within current customers
– a less expensive
task than to acquire new customers, and perhaps focus on the loan area.
