At iDashes, your success is our performance metric!
Your data keeps us up at night, our staff monitors our systems at all hours. Backing up data daily.
Our customer service team is set up to make sure you are successful with setting up your dashboards and to make sure they are providing value added assistance to you and your staff.
Online training center provides tutorials and on-demand training on topics designed to explain and speed up the implementation of the dashboard. Both are available at all times to help you understand the product and its features. FAQs and the Glossary make sure you understand terminology used.Basic manuals are available for downloading if you want to have a copy to review at your leisure, or for reference.
Help me - is a feature that you can request at any time, to figure out what to do next or to figure out where you are in the process. The system will guide you and inform you whenever you need the help.
Email your support questions to Support@idashes.com and we will respond quickly, usually with one business day.
Engage us - let us design your performance scorecard, your data transfer, your administration process; why not let us turnkey a full performance solution for you. We have talent that can help you decide what the actionable success metrics are that you need to track! Once that is done, we can provide a data flow, design assistance, build out capabilities and a communication plan that will put your stakeholders into alignment with what your success criteria are - Call us for a detailed discussion.
Quick-start your process - if you know your performance metrics, let us do the initial training, design your input streams, design your dashboards, and keep them up to date for you - we do most jobs in DAYS, not WEEKS or MONTHS like most.
iDashes™ provides customers with a real person to assist you in answering your questions.
iDashes, Inc.
1169 Pittsford Victor Rd, Suite 2
Pittsford, NY 14534
Support@idashes.com